Frequently Asked Questions

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Where can I download the MSF medical guidelines mobile app?

You can download the medical guidelines app by going to our website medicalguidelines.org, and choosing either Apple Store, or Google Play on the homepage. 

 

 

What devices does the mobile app work on? 

The MSF Medical Guidelines app is available for download for iOS devices in Apple store and Android devices in Google Play. 

What if my app doesn’t work? 

If you get an error message, or you are still using an older version of the app, you will need to uninstall it and install the latest version of the app. 

How can I download the MSF medical guidelines as pdf files in the app? 

1) Open the MSF Medical Guidelines app on your phone. 

2) Scroll down to ‘Guidelines’. 

3) Select the guidelines you want to download. 

4) Tap on ‘Download PDF’. 

5) Your system browser should open, and the guidelines download should begin automatically.

Are the MSF medical guidelines available offline in the mobile app?  

Yes.

1) Open the MSF Medical Guidelines App on your phone. 

2) Scroll down to ‘Guidelines

3) Select the guidelines you want to download for offline use. 

4) Scroll down to the ‘Offline version section under your chosen guidelines. 

5) Tap on ‘Add version’. 

6) Choose the version you want to download. 

7) Tap the green button ‘Save for offline use’. 

8) The guidelines download should begin automatically.  

9) You can find the downloaded guidelines when you switch to offline mode in the menu. 

 

How to contact us in case of technical issues? 

You can contact us at MSFguidelines-Webmaster@msf.org or using the contact form on our website medicalguidelines.msf.org or mobile app.